KIYOHARA & CO., LTD. (hereinafter “the Company”) uses cookies to analyze how customers use our website. For general information on the handling of cookies and your personal information, please also refer to our Privacy Policy.

What are Cookies?

Cookies are a function that allows information about your visit to our website to be stored on the web browser you use.
The Company does not use cookies for the purpose of accumulating information that identifies visitors to our website as specific individuals. By using our website, you agree to our use of cookies in accordance with this Cookie Policy.

Obtaining and Managing Consent

The Company obtains your explicit consent for the use of cookies. We display a banner regarding the use of cookies at the bottom of the website screen, providing you with options to accept, reject, or set (customize) cookies. We maintain records of your consent regarding whether you accept cookies or not.
In accordance with laws and regulations, cookies requiring consent are processed based on your agreement. For cookies essential for website operation, we use them based on the legitimate interests of the Company or a third party (Article 6(1)(f) of the General Data Protection Regulation [GDPR]).
Customer data is managed and stored on our servers in Japan.

If you wish to redisplay the banner after closing it, please click here.

Purposes of Using Cookies

We use cookies on our website for the following purposes:

• Analysis of website usage
• Improvement of performance
• Service enhancement

For these purposes, we use cookies through the access analysis tool “Google Analytics.”
In addition, to ensure smooth website usage, we use cookies for authentication at login, autocomplete functions in the search box, and to measure member access status and catalog download history for the purpose of improving convenience and preventing unauthorized use of member services.
Information such as member access status and catalog download history is recorded in association with member authentication information and is used for service improvement and appropriate operation.
These cookies are used with your consent.

Types of Information Collected by Cookies

• Number of users
  The number of unique users who visited the website.
• Session statistics
  Number of sessions, duration of sessions, number of page views, etc.
• Approximate location information
  Geographic location information based on the user’s IP address.
• Browser and device information
  Type and version of the browser being used, type of device (desktop, mobile, tablet, etc.), operating system, etc.
• Event data
  Data related to user behavior such as page views, scrolls, clicks, and file downloads.
• Member service usage information
  Action history of logged-in members, such as which pages were viewed and which catalogs were downloaded.

International Data Transfer

The Company complies with GDPR and takes appropriate protective measures even when your data is transferred to a third country. Specifically, we adopt methods such as using EU Standard Contractual Clauses.

Cookie Retention Period

The maximum retention period for cookies on our website is 13 months.

Provision of Collected Information to Third Parties

The Company may provide data collected through cookies to the following third parties:

• Google Analytics
  We use Google Analytics to analyze the usage and performance of our website. Google Analytics collects your behavioral data and provides analysis reports.

Types of Cookies Used on Our Website and Management Methods

Performance Cookies

These cookies help us understand which pages are most popular or which features are most frequently used by collecting and analyzing site usage anonymously.

*You can swipe to the right.

Since the storage period of third-party cookies varies by specification, please refer to the official information from the tool provider for individual expiration dates.

Through cookies, your website browsing information may be provided to the following tool providers. If you wish to refuse or stop the acquisition/use of cookies provided by each tool, please follow the procedures on each provider’s opt-out page.

• Google Analytics
  Disable settings: Google Analytics Opt-out Browser Add-on
  Terms of Service: Google Analytics Terms of Service
  Privacy Policy: Google Privacy Policy

*You can select the types of cookies our website uses from the “Settings” in the cookie banner. You can also stop the use of cookies individually by disabling them yourself through each tool provider’s opt-out page or your browser settings. However, if you disable cookies, some functions may become unavailable. Please note that if you change your browser, delete cookies, or switch to a new PC, you may need to configure the settings again.
Please check the following links for cookie setting methods in each browser:

• Google Chrome
• Microsoft Edge
• Safari
• Firefox

User Rights

You have the right to modify or delete your consent settings. If you wish to modify your consent settings, please redisplay the cookie banner on our website and select your preferred cookie consent content from “Settings.”

If you withdraw your cookie consent, the cancellation will be completed immediately upon pressing the withdrawal button.
However, the withdrawal history will remain in our system in a form that cannot identify individuals. If you also wish to delete the withdrawal history itself, please first press the withdrawal button yourself, then notify us at the following contact address with your session ID (kiyoharaVN_sessionID), and we will delete it.
Please note that once deleted, past withdrawal or consent history cannot be restored.

In the event that you do not press the withdrawal button yourself before we perform the deletion, the stopping of analysis cannot be guaranteed. We have no way to forcibly stop analysis from our side.
In this case, please manually delete the Cookie/localStorage information for this site in your browser, or follow the procedures on each tool provider’s opt-out page.

KIYOHARA & CO., LTD. Personal Information Consultation Desk
4-5-2 Minamikyaho-machi, Chuo-ku, Osaka 541-0058, Japan
privacy@kiyohara.co.jp

How to check your session ID:

1. Open your web browser’s developer tools.
2. Go to the “Application” tab and select Cookies.
3. Find the session ID named “kiyoharaVN_sessionID” from the cookie list for “https://vn.kiyohara.co.jp/”.
4. Copy the value to the right of “kiyoharaVN_sessionID”, paste it into the body of an email, and contact us regarding the deletion of consent information.

However, if you have deleted “kiyoharaVN_sessionID” from your cookies, we will not be able to know the value and therefore cannot delete the consent information.

Additionally, California residents have the following rights:

• Right to access data
  The right to know the categories of personal information we have collected and the purposes for which it was collected.
• Right to delete data
  The right to request the deletion of your personal information that we hold.
• Right to opt-out of data sales
  The right to opt-out of the sale of personal information, if we were to sell it. However, the Company does not sell personal data.

For more details, please visit the “Do Not Sell My Personal Information” page. It provides details about your rights as a California consumer and instructions on how to make an opt-out request.

Furthermore, the Company does not intend for cookies to be used or personal information to be acquired/used by children under the age of 13. If a person under 13 uses our website, we request that they obtain parental consent. In the event that cookies or personal information have been collected from a child under 13, we will respond promptly to delete it upon notification.

Changes to the Cookie Policy

The Company may revise this Cookie Policy without prior notice. Any changes to the Cookie Policy will become effective immediately upon being posted on our website.